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Can everybody use it?

We always recommend consulting your dermatologist before you try new therapy like Genève Aesthetics™ Photon Mask. You should avoid using the device if any of the following conditions apply to you:


People with epilepsy * People suffering from or having suffered from Skin cancer * People with infection or wounds in the area to be treated * People with photosensitivity to LED light * People using topical treatments that cause sensitivity to sunlight * People taking cortisone injections or any other steroid injections * People with a keloid * People with hyper-sensitive skin * People with a pacemaker * Children *

Is the treatment painful?

Light therapy is a gentle, painless, non-invasive and non-abrasive treatment. There is no down time for each treatment.

Can I watch TV / read a book with the mask on?

You surely can - our masks feature medical grade silicone pads around the eye area to keep you protected from the light. That being said, we always recommend you lay down and have your eyes closed during the whole treatment as it guarantees the light therapy works optimally and the mask is not moving around too much. And you can use the time to relax, too!

Do I have to use any other product on my face when using Genève LED Mask?

While some of our customers like to apply their preferred cream / gel / night oil before using the mask, we recommend using the mask on a bare skin and apply your skin care products afterwards as this will ensure the beneficial light waves are properly absorbed by your skin.

Should I stop using the mask when my imperfections have disappeared?

To maintain all the amazing benefits, we recommend performing 1 to 2 light therapy sessions per week.

What is best way to clean mask after using?

• Properly unplug the device by holding the plug and removing it from the AC outlet

• Dampen a soft cloth and lightly rub the device when it appears dirty (please, do NOT use water directly) or use an alcohol pad if needed

• Immediately dry off any moisture, chemicals or water on the device

• Always keep the device clean and sterilized

• Store the device in a dry place


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If you have a question or need help, our customer service is here for you.


Call us: 1 (800) 665-5911

Email: support@geneveaesthetics.com


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